Our Terms and Conditions
Each tour starts and ends from a specific location. It is your responsibility to arrive on time and be ready to ride. We suggest that you arrive a day early if coming from a remote location.
WAMO aims to provide you with an exceptional experience but this may require minor change to the tour itinerary to anticipate or react to unexpected influences.
It is your responsibility to be in sufficient physical condition to ride on a selected tour. There are no refunds if you are not prepared. This includes the unfortunate situation if you are sick or injured.
Bike rental requires a credit card reservation of CHF1,000 that will then be destroyed upon safe return of the hire bike. It is your responsibility to ensure that the bike is not stolen or damaged.
Policy regarding children
Children under the age of 12 are not permitted to join our scheduled tours. We are happy to accomodate them on a suitable custom tour so please enquire directly with us.
Insurance & liability
WAMO does not take any responsibility for loss or theft of your property or personal injury to yourself. It is your responsibility to take adequate insurance cover for your luggage, bike, health or accident.
Guests are required to sign a release of liability prior to departure of the tour. Failure to sign this means that the guest cannot participate in the tour and relevant cancellation charges will apply.
WAMO is not responsible for any costs occurring as a result of changes to tour itineraries. This includes prepaid accomodation or airline tickets.
With the paymentof the initial deposit, all participants will be required to provide proof of valid travel insurance for the period of their selected tour
Deposits and final payments
A 10% deposit is required to be paid if more than 90 days in advance of tour dates and once the booking has been confirmed. Your reservation is not confirmed until the deposit has been paid. WAMO reserves the right to decline a reservation to anyone whose health or behaviour threatens the welfare of fellow guests.
A total of 50% deposit of the tour cost must be paid once tour dates are within 90 days
Discounts and/or rebates cannot be used to pay the deposit.
Full payment of the tour is required no less than 30 days prior to tour. If the booking is made within 30 days, then full payment is required at that time.
All payments are to be made using Electronic Funds Transfer (EFT) to a Swiss bank account nominated by WAMO.
All payments must be in Swiss francs (CHF) or Euros as specified.
Costs that are not included as part of the tour
Travel to and from the tour. This includes airfares, rail fares, toll charges etc
Bike case transfers
Personal costs at hotels e.g mini bar, phone calls, internet, laundry
If you cancel your tour booking within the following time periods, we will need to charge you as follows:
- > 90 days : Forfeit initial deposit i.e 10% of tour cost
- 30-90 days : Forfeit initial and 2nd deposit i.e 50% of tour cost.
- <30 days : No refund. You would need to pay the full cost of the tour.